Shipments, returns and refunds

Packages are generally dispatched within 2 working days after receipt of payment has been recorded and are shipped via a variety of different carriers including Royal Mail, Hermes and DPD. All orders are tracked and some may include drop-off without signature. You can choose between Economy, Expedited and International Services.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Special care is taken to protect fragile objects, but we will process refunds in the case of items delivered unusable due to poor packaging or poor handling. Please notify us of any unexpected shortages within 48 hours and we will process a refund in the case a suitable substitution was not made.

If you would like to return any part of your order please contact us to discuss and obtain authorisation where necessary.

UK Mainland Shipping Rates (excluding VAT)

Weight Range Economy Expedited
up to 100g £0.99 £3.95
100g to 250g £1.45 £3.95
250g to 500g £1.95 £3.95
500g to 1kg £2.95 £3.95
1kg to 2kg £3.95 £4.95
2kg to 4kg £4.95 £5.95
4kg to 8kg £5.95 £7.50
8kg to 15kg £6.95 £8.95
15kg to 30kg £7.95 £9.95
30kg to 60kg £14.95 £16.95
60kg to 90kg £21.95 £24.95